mid_week

The Byron at Byron FAQ’s

resort-map

  • What is the difference between the 3 room types:
  • Our 3 Suite types are the same size and floor plan, being a 65sq One Bedroom self-contained Suites. They all have Kitchenettes, laundry facilities, and a front and back balcony.

    Standard Suites are a 2 minute stroll from the resort’s central area, and are located near the Tennis Court end of the accommodation blocks (No.  9 & 10 on the site map).They comprised of non-bath & bath suites. Extra bedding is on top of the L-shaped lounge.

    Superior Suites - located in the same blocks as the Standard Suites, away from the Tennis Court end, (No. 9, 10 on the site map). All have a deep free standing bath.

    Deluxe Spa Suiteslocated in a more private area a 5minute stroll along the boardwalks to the back of our Property, closer to Tallow beach. The deep free standing bath is a Spa Bath, and the suites have tiled floors, timber shutters, and the lounge is a double fold out Sofa bed. ( No 13, 14, 15, 16 on the site map).

  • Are the Rooms different Sizes:
  • Our 3 Suite types are the same size and floor plan, being a 65sq One Bedroom self-contained Suite. They all have Kitchenettes, laundry facilities, and a front and back balcony.

  • How many people can sleep in each room type:
  • All of our Suites can accommodate 3 adults, or 2 adults & 2 children aged  0 – 12 years. The additional guests sleep on top of the L-shaped lounge in the Standard & Superior Suites. In the Deluxe Spa Suites, the Lounge is a double fold out Sofa bed.

  • What is the Bedding for additional guests:
  • All of our Suites can accommodate 3 adults, or 2 adults & 2 children aged  0 – 12 years. The additional guests sleep on top of the L-shaped lounge in the Standard & Superior Suites. In the Deluxe Spa Suites, the Lounge is a double fold out Sofa bed.

  • Can we get Twin Beds:
  • All of our Suites have a Californian King Bed which can be split into 2 single beds. Twin beds must be requested at the time of booking.

  • Do the rooms have Pool or Ocean Views:
  • No Suites have pool or ocean views. They are all set with in the sub-tropical forests, and have views of the trees & natural surroundings.

  • What are your Check-in and Check-out times :
  • Guaranteed check-in time is 3pm. Register at reception if you arrive earlier than 3pm – we can store your luggage and you can begin using all the resort facilities until your room key is available. Checkout time is 11am.

  • How far are you located from town:
  • We are 5kms south from the center of town. Being set on 45 acres of Natural Sub-tropical rainforest, we are located on the edge of town.

  • Do you have a complimentary Shuttle bus into town:
  • Yes, it leaves reception 3 x daily: 11am, 3pm, 6pm and it departs town to return to the Resort at 11.15am, 3.15pm, 6.15pm. Bookings are essential, and must be booked through reception when at the resort. Outside of these hours Taxis are available.

  • Can we walk to town:
  • It is not recommended, however if you choose to walk to town it would take about 1 – 1.5 hours to main beach.

  • How much does a Taxi Cost to/from town:
  • $15 – $20 one way

  • Which airport should I fly into:
  • Ballina / Byron airport is 30min south of The Resort

    Coolangatta / Gold Coast airport is 1 hour north of The Resort

    Brisbane airport is 2 hours north of The Resort

  • Do you offer Airport Transfers:
  • Byron Bay Shuttle        http://www.xcede.com.au/refer/BAB   (02 6620 9200)

    Byron Bay Easy Bus       www.byronbayshuttle.com.au/    (02 6685 7447)

    David flood luxury transfers  www.luxurytransfers.com.au/       (0413 220 885)

    Thrifty Car Rental     http://www.rentthrifty.com/byronatbyron/

  • Do you have car parking:
  • Yes, we have a large car park which is complimentary and plenty of spaces for all guests. Unfortunately there is no undercover or locked parking.

  • Do you have Beach Access:
  • Tallow Beach is a 10 minute stroll from the main facilities of The Resort, through the rear of our property. Your room key will activate the security gate, then it is along a sandy track, across one quiet street, and over the sand dune. It is a beautiful 7 km stretch of surf beach, with the iconic lighthouse in view to one end and beautiful Broken Head at the other. Tallow Beach is a scenically stunning beach, however it is an unpatrolled beach and can have strong rips and currents.

  • What other Beaches are there:
  • Main Beach, Clarkes Beach, The Wreck, Belongil, The Pass, and Wategos are located by town in the Bay. Patrolled beaches can be found in these locations.

  • What time is your complimentary Yoga class:
  • The class begins each morning at 8am, and all in-house guests are welcome to join in. It is held on the Spa Deck overlooking the pool and sub-tropical rainforest.

  • What Resort Facilities do you have:
  • - 25m infinity pool (heated in winter)

    - Poolside sauna

    - Synthetic grass tennis court

    - Fully equipped gymnasium

    - Farmer’s Market tour with Head Chef (Thursdays)

    - Mini library & games

    - Stunning rainforest with boardwalks

    - 10 min stroll to Tallow Beach

    - Free shuttle into Byron Bay (three daily)

    - Complimentary yoga session 8am daily

    - Luxurious Spa Centre

    - Byron Bay Golf Course a 10 min stroll across the road (special rates have been negotiated for Resort guests)

    - Talented chefs at The Restaurant and Bar

    - Alfresco dining

    - Poolside dining

    - Resort lobby shop – with locally sourced products

    - Push bike hire – full & half day hire

  • Can friends come and dine or enjoy a drink with us at the Resort:
  • Your friends are welcome to come and dine in our Restaurant, or enjoy a relaxing drink in our lounges on the Spa Deck. The pools, and pool area are strictly for in-house guests only.

  • Can I order amenities for my room:
  • Yes, we can arrange additional items for your Suite such as Flowers, Sparkling Wine, Cheese Plates and more.

  • Are your Rooms non-smoking:
  • All of our Accommodation Suites and their balconies, Boardwalks, and main facility areas are designated non-smoking for the comfort of all guests.  A daily cleaning fee of $300 will be added to your bill if evidence of smoking in a suite is detected. A designated smoking area can be found on the western verandah adjacent to the restaurant for your convenience.

  • Is your pool heated:
  • Our 25m Infinity pool is heated through the winter month to Approx. 27 degrees. When the natural summer weather heats up the pool is at its natural temperature.

  • Is baby-sitting available during our stay:
  • A great local company called “Holiday Angels” works with our Resort regularly. Please contact them direct to make arrangements.   http://www.holidayangels.com.au/childcare.html

  • Do you have Cots for hire:
  • Yes, we have port-a-cots available for hire at $20.00 per night including the linen. Due to limited availability please advise at time of booking if you require a cot for your stay.